Privacy Policy

Thank you very much for choosing to be a member of the Doris community. We are committed to protecting customers’ personal information and it is your right to be sure about the security of your information. If you have any questions or concerns about our policies or what we do with your personal information, please contact us through the email address written on the website. When you use our website, application, or web app, you trust us to protect your personal information, and we will also take the protection of your personal information very seriously. In this text, we seek to be as clear as possible Explain to you what information is collected, how we use this information, and what rights you have in this regard. This text is very important, we hope you read it carefully. If there are conditions in this privacy policy text, you do not agree with it, please do not continue using the website, application, or web app services. This content that is in front of you is about all information that is sent through us or services including sales, marketing, or events (which are collected together under the mentioned services.

1. What Information do We Collect?
Summary: We collect personal information that you provide to Doris, such as name, address, contact information, passwords, security data, and payment information. When you register in our system to get more information or benefit from Doris services, we collect the information you voluntarily provide to us. The personal information that is collected depends on the context of your interaction with Doris, according to the products and services you receive the information collected. The personal information that Doris Bank collect includes the following: Username and Password: Password, password token, and similar security information are required to access the Website, Application, and Web App. Identification documents: For authentication, we collect photos from you on the back and front of the national card, profile photo, and also an authentication video. All personal information that you provide to us must be true, complete, and accurate, and if a change is recognized in this information, you must notify and inform us.

Information Collected Automatically:
Summary: When you use Doris services, some information such as IP address, features, and settings of the browser and device you used will be collected automatically. When you use the website, application, or web app, we automatically collect certain information. This information does not reveal your exact identity (information such as name and contact), but information about the device used and how You use Doris including IP address, browser and device setting, operating system, language preferences, device name, country, location, Information about the time and how you use Doris services and some other technical information are collected. This information is needed to develop the security and quality Doris services and to prepare analytical reports within the bank for organizational purposes. Note: If you use the web version, you can accept or reject cookies. Most browsers automatically accept all cookies. But if you want to reject cookies, you may adjust your browser settings to not accept cookies. When you reject cookies, you may not be able to fully utilize all of the interactive features of Doris.

2. Will Your Information be Shared with Anyone?
Summary: We only share information with your consent, in full compliance with the law, and to protect your rights and meet the requirements of our business. Doris processes and shares your information based on the following legal framework: Consent: Doris processes your information to use your personal information for a specific purpose only if You have expressed your consent. Legitimate Interests: We may process your information if necessary to achieve the legitimate interests of your business. Fulfilling the Contract: If we have entered into a specific contract with you, we may process your information to comply with the terms of the contract. Legal Obligations: If we are legally required to, we may use your information to comply with laws and restrictions. Vital Interests: If we believe that it is necessary to investigate or make a decision about a potential violation of the CSTs or fraud or endangerment of special personal interests.

3. Is Your Information Transferred Internationally?
Summary: We may process, store and transfer your information in countries other than your country of residence. Our servers are located in our private heterogeneous cloud processing center in different countries. If you use Doris services, please Remember that your information may be stored, transferred, or processed by our facilities in various countries and shared with entities that are technical and infrastructural collaborators. If you are a resident of the European Economic Area, some countries may not have data protection laws, or their laws may not strong and comprehensive as your country. Of course, you can be sure we take all necessary measures to protect your personal information.

4. How long do We Keep Your Information?
Summary: We will keep your information for as long as it is necessary to comply with the purposes specified in this text unless the law has a request other than this. We only keep your information for as long as it is necessary to fulfill the purposes specified in this text, unless, a longer time is imposed by law (such as tax accounting or other legal requirements). We do not keep your information for more than two years. If we do not have any active need in our business to process your information, we will delete or anonymize your information. If this is not possible (for example, because the personal information is stored in backup archives), We securely store your personal information and prevent it from being processed as long as it is possible to delete the information.

5. What are Your Privacy Rights?
Summary: We may review and change your user account at any time or delete your account completely. If you are a resident of the European Economic Area and you believe that we are illegally processing your information, this right is for you to file your complaint with the relevant legal authorities. User Account Information If you want to review, change or delete your user account at any time, you can do this easily. If you submit a request to delete your user account, we will deactivate or delete your user account and the information and will delete you from Doris databases. But, to prevent possible frauds, help in research to solve problems, apply the conditions of the present text, or comply with the laws and regulations, we keep parts of this information with us.

6. Are the Rules Updated?
time to time. The updated version will be effective from the moment of publication by mentioning the date and content of the revision. We suggest you read our set of rules from time to time to stay informed about how Doris protects your information.

7. How Can You Contact Us about the Privacy Policy?
If you have any questions about our privacy policy, you can send us a message in the contact section of Doris website.